Contact
Contact
Corrections, questions about a batch, and press enquiries.
01Email
[email protected] — the only address monitored. Write in English or Chinese; both are read.
02Corrections and batch questions
If a figure in a log entry does not add up, or a batch behaved differently from the one described here, that is the most useful thing you can send. Include your material list, weights if you have them, and the temperature readings; a correction that comes with data gets incorporated into the entry rather than archived.
03What we cannot help with
We cannot diagnose a specific pile from a photograph, advise on local regulations, or recommend products. For regulatory questions about composting food waste or using manure, your municipal waste authority is the right place to ask.
04Response time
Usually within five working days. Mail about a specific batch entry is answered first because it usually improves the site.